Privacy Policy

This privacy policy discloses how we collect, protect use and share information gathered about you on www.classiccharacters.co.uk in accordance with the EU General Data Protection Regulation (“GDPR”).

While visiting the Classic Characters website you may be asked to provide information that personally identifies you. This information is gathered on a voluntary basis to better serve you.

You may choose not to provide personal information and you will still be able to visit most our website but you will not be able to use the web-based forms to request information. Classic Characters is the sole owner of the information collected on the Classic Characters websites. Classic Characters is the Data Controller of all such Data. We collect personal information at several different points on our website. The following items are a sample of areas where personal information is required in order for us to assist you:

CONTACT US / HELP FORM

Subscription to the Classic Characters email newsletter

Contact us requests via forms or email addresses

Calls to Classic Characters Ltd business telephone numbers

INFORMATION YOU PROVIDE

For the areas of the Classic Characters websites where the collection of personally identifiable information is necessary, you will know because you will have to fill out a form. Depending on the form, we may need to collect a variety of business, personal, and financial information. Classic Characters does not provide your information to third parties. You may unsubscribe from all Classic Characters mailing lists at any time.

In accordance with the GDPR, we have identified relevant lawful basis for the processing of various types of Personal Data for different purposes:

1. in order to fulfil our obligations under any order or purchase you make
2. if you have provided your consent, we may also use your Personal Data to tell you about our products, promotions and special offers that may be of interest to you
3. for tax and accounting purposes and to fulfil our statutory obligations
4. In accordance with the GDPR, we take appropriate organisational and technical security measures.

INFORMATION COLLECTED USING TECHNOLOGY

We may collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected so that we know where to send information you are requesting. An IP address is often associated with the place from which you enter the Internet like your ISP (Internet service provider), your company, or your school. This information is not personally identifiable. We may use information collected through technology to make our sites more interesting and useful to you. We normally don’t combine this type of information with personally identifiable information. However, we may combine this information with personally identifiable information to identify a visitor in order to enforce compliance with our terms of service or to protect our service, site, customers, or others.

COOKIES

Cookies are pieces of information that a website sends to your computer while you are viewing the Classic Characters website. These pieces of information allow the website to remember important information that will make your use of that site more useful. Internet companies use cookies for a variety of purposes. We use cookies to help improve your future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Apple Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your experience on our website more efficient and some of our services will not function properly.

By continuing to use www.classiccharacters.co.uk the “Site”, you are agreeing to our use of cookies in the manner described in this notice.

The following Cookies are all used for Analytical and Targeting purposes: Google Tag Manager, Google Analytics, Facebook Pixel, Shopify.

Our store is hosted on WooCommerce. Here is a list of cookies that we use.

TBA

If you would like more information on any of these types of Cookies, including how to opt-out, please visit www.youronlinechoices.com

LINKS TO OTHER SITES

We may provide links to 3rd party websites on the Classic Characters websites. We are not responsible for the content or information collection practices of those pages. Please note that the 3rd party website’s privacy policies may differ from those of Classic Characters. Please read the privacy policy of any 3rd party site before providing them with any personal information.

LEGAL DISCLAIMER

Although we make every effort to preserve user privacy, we may need to disclose personal information as follows:

(i.) when required by law to comply with a judicial proceeding, a court order, or legal process served on us;
(ii.) to enforce our policies or agreements including the collection of amounts owed to us;
(iii.) to protect users of our sites and our sites from fraudulent or abusive use.

CHANGES

In the future, we may modify this privacy policy. If we decide to change our privacy policy, we will post those changes to this privacy statement. We will use information in accordance with the privacy policy under which the information was collected. However, if we are going to use personal information in a manner different from that stated at the time of collection we will notify users by e-mail. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communications with the site, or deleted/deactivated their account, then they will not be contacted, nor will we use their personal information in this new manner.

CONTACT US

If you wish to change or delete your registration information or opt-out of any promotional materials please contact us.
If for any reason you feel that we have not followed our stated policy please let us know by email. We will look into your concern and try to resolve any problem.

DIRECT MARKETING

The GDPR provides you with the right to access, to object to the processing of, to rectify, to erase, to restrict and to port your Personal Data. You can exercise any of these rights by contacting us at any time at info@classiccharacters.co.uk

We do not share personal information with third parties except as necessary to carry out our business, your requests or as required by law or other legal processes. We will never sell your personal information to third parties.

If you provide us with personal data we will use it to process your online requests, to provide products and services to you or your organisation and to let you know about other Classic Characters products and services in which you might be interested. Your personal information will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

Where appropriate, and with legitimate interest under GDPR, we may send an automated abandon cart message that will contact you via email if you decide to exit your shopping basket without making a purchase. The customer’s email address is not stored in our subscriber list and they cannot be contacted for any marketing purposes unless they have supplied us with explicit consent to do so. The customer has the right to unsubscribe from an abandon cart email at any time and will not be contacted in the future unless they have provided us with explicit consent to do so or have placed an order with us and receive transactional emails.